In response to Covid-19 companies all around the globe have had to find ways to quickly and efficiently deploy remote working capabilities to not only keep their employees safe, but also ensure that productivity and business continuity are not hindered.
One of the most effective ways to achieve this is by having a sound cloud communication strategy. Unified cloud communications (UCaaS) does more than connect on-the-go employees. The right platform can also boost collaboration, lower costs and improve customer experience.
Successful UCaaS adoption requires reliability, analytics, and integration; and business leaders must pay special attention to picking a cloud provider that can support your business needs, as well as capabilities that correlate with success.
Download this whitepaper on “Moving Voice to the Cloud” developed by Nemertes (a global research- based advisory and consulting firm that analyzes the business value of emerging technologies) to learn about the key considerations for achieving migration success in the areas of:
- Network performance and reliability
- Integrating UCaaS and CCaas
- User awareness and adoption