次世代企業電話の価値と選定指針
クラウドサービスのようなデジタルツールが躍進している現在においても、ITRの調査によると、企業は電話の価値を認めており、今後電話の利用機会は増えることはあっても減ることはないと予想されている。
本ホワイトペーパーでは、企業が取り組むDX、ビジネス変革、業務改善などにおいて重要なパートを占めるコミュニケーションでの「次世代企業電話」の定義、および重要性と有効性について解説する。
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