ITReport Employee churn is a costly problem Agents are leaving for better opportunities. As The Great Resignation continues, contact centers must be creative to attract and keep talent. Get answers to these crucial...
Category - HR
The Imperatives: 43+ Touch Points in Finance and HR
ITReport The Imperatives: 43+ Touch Points in Finance and HR There are an infinite number of connections between the finance and HR functions. Think about it: every time an employee bills hours to a client, travels for...