The Sixth Edition State of Service Report Discover cutting edge trends and gain valuable insights from more than 5,500 service professionals. Explore their top priorities and see how they’re innovating in the face of...
Category - Report
The Forrester Wave: Customer Service Solutions, Q1 2024
The Forrester Wave: Customer Service Solutions, Q1 2024 As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader for the first time, in The...