When you start building a team around the world, there’s a lot to learn in order to set your new employees up for success. Whether you’re researching your international team’s cultural norms or country-specific...
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Digitale Trends 2020 in Europa.
Unternehmen in der gesamten EMEA-Region planen CX-Initiativen. Die zehnte Ausgabe des jährlichen Berichts zu digitalen Trends von Econsultancy und Adobe belegt, dass Unternehmen in ganz Europa, dem Nahen Osten und...
The Curse of Hyper- Personalisation
Personalised content is proving an effective way to gain consumer trust and loyalty. A recent survey found that half of customers would use a retailer again if it presented them with personalised offers on right away...
Moving Away From LIBOR: Are You Ready for Change?
Even though a large proportion of financial instruments rely on LIBOR, very few are written with an option for what happens if LIBOR is no longer available. Some contracts have fall back or default provisions embedded...
The State of Contract Management 2019
Managing contracts is fundamental to doing business. For the past five years, as SpringCM and now DocuSign, we have been surveying professionals who play a role in the contracting process. In that time, some...
Contract Lifecycle Management 101
Contracts are the lifeblood of any business. They define how much revenue a business can bring in from a service or product by formalising who is buying what from whom, at what price and over what period of time, and...
Capture consent: how to protect your business and your clients.
Some EU regulators, including the European Banking Authority (EBA), are examining sales practices at larger banks. The EBA is looking at governance of sales practices, including instances where customer accounts may...
Modernising the legal department
The legal profession has a commitment to tradition that is centuries old. While other professions have moved towards digitisation, it is not uncommon for legal today to still be operating in manual processes. While...
eBook: Inefficient legal processes
Inefficient legal processes and their effect on wider business performance. Agreements – between customers, partners and employees – are the foundation upon which all organisations are built. And the Legal department is...
eBook: Trades and transactions
Unbending the sales pipeline with digital tools. Agreements, generated by the Sales Department, are the primary source of any business’ growth. They underpin the commercial performance of the entire organisation. But...