Ihre Kunden sind digital-affin, immer online, ungeduldig und zielorientiert. Sie haben keine Zeit und auch keine Lust, sich mühsam durch komplizierte Formulare zu kämpfen. Wussten Sie, dass 60 % der Verbraucher ein...
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1 von 5 Verbrauchern sagen, sie würden bei Amazon oder Google eine Hausratversicherung abschließen. Das erhöht den Druck auf Versicherer, Kundenerlebnisse entlang der gesamten Customer Journey zu transformieren –...
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