Amid all the debate in recent years about how to manage healthcare in the U.S., an interesting thing happened. Despite the debate, the industry itself began to rally around a simple–but extremely powerful–concept: put the patient at the center of the healthcare model and everyone wins. In other words, by focusing on improved patient outcomes–better scheduling, more coordinated care aimed at shorter hospital stays, and significantly stronger patient engagement post-discharge–not only do patients benefit but so do providers.
In the following pages, we’ll discuss real-life scenarios where these powerful technologies have reimagined how care is delivered today. In each case, we’ll examine these scenarios from both the patient and provider perspective to show how the ideal patient experience drives better outcomes for each.