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Rancho Valencia Migrates to Office 365 to Strengthen Customer Service Standards

Rancho Valencia is a Forbes Travel Guide Five-Star resort and spa located on 45 rolling acres north of San Diego, CA. Founded in 2001, the privately held property employs 350 with annual revenue of $25M.

U.S. hospitality is a $133 billion industry. IT services and management within the hospitality industry are different from many traditional IT models because, on top of traditional operations, hospitality IT presents many additional challenges related to guest engagement and guest services.

This five-star resort and spa turned to Rackspace Technology to optimize its email infrastructure and further integrate Office 365 into its daily operations.

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