ITReport Gamed: Why targets and incentives fail and how to fix them There are plenty of ways well-intentioned goals can go sideways: Activity as a proxy for results. Operational impracticality. Lack of real-world...
Category - Report
Delivering Customer-Focused Innovation
Delivering Customer-Focused Innovation Recent disruptions have tested companies in a multitude of ways, none more so than their ability to innovate. When looking at the behaviours of those leading innovation at this...