Building business value

Resilience in a rapidly evolving global environment

Business value can be a nebulous term, understood differently between and even within companies. Its definition depends on the target of the value. According to Nobel-winning economist Milton Friedman, shareholders were considered to be the main recipients. Today, however, businesses face pressure to create value for a wider range of stakeholders—employees, customers, the supply chain and the communities in which they operate. This shift expands value beyond what can be measured in purely monetary terms.

Download this report to understand the growing importance of intangible resources, such as intellectual property and digital assets.