WisdomInterface

2020 Digital Trends Media and Entertainment in Focus

2020-Digital-Trends-Telecommunications-in-Focus-1

Competition in the media and entertainment industry remains fierce as companies battle to launch new digital services, develop premium subscription offerings and transform operations to become direct-to-consumer brands. Content remains the key differentiator but, in an increasingly atomised digital environment, consumer experience and engagement lie at the heart of business strategy.

Media companies are having to evolve rapidly and the 2020 Digital Trends report takes a look at some of the building blocks and key CX trends that are impacting the industry. It explores themes around technology, data infrastructure, automation, business strategy and ROI and their implications for the media industry in building CX.

SUBSCRIBE

    Subscribe for more insights

    By completing and submitting this form, you understand and agree to WisdomInterface processing your acquired contact information as described in our privacy policy.

    No spam, we promise. You can update your email preference or unsubscribe at any time and we'll never share your details without your permission.

      Subscribe for more insights



      By completing and submitting this form, you understand and agree to WisdomInterface processing your acquired contact information as described in our privacy policy.

      No spam, we promise. You can update your email preference or unsubscribe at any time and we'll never share your details without your permission.