How the Relationship Between Legal Departments And Internal Clients Creates a Crossroad Of Material Business Challenges And Opportunities to Accelerate Enterprise Growth

One can argue that legal operations, which is relatively new in modern enterprise history, has not caught up to its functional brethren. This is particularly the case in its ability to support data- and insights-driven businesses. Although this gap and lack of alignment with the broader enterprise may not be front of mind for some in legal ops, the research here shows that it is for many of legal’s internal clients. Their influence on Legal is well-timed, contributing to a growing urgency within corporate legal ranks to reshape their brand image and role within their firms.

The ELR Report is based on research conducted by Provoke Insights, a New York City-based market research firm. The study focuses on employee perceptions of the image and reputation of today’s corporate legal department and how in tune Legal is with these realities.