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Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies

Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies

It’s no secret that the global COVID-19 pandemic hit the travel and hospitality industry hard. But as lockdown restrictions ease, what lies ahead for the travel industry—and are consumers ready to travel again? The signs of a rebound are promising: Data shows that accommodations, online travel agencies (OTAs), and temporary rental booking platforms in every region saw a month-over-month boost in user sessions from February 2021 to March 2021.

To help brands navigate the road to recovery, Braze worked with Wakefield Research and turned to data partners Skyscanner and Apptopia to better understand what customers need and identify the opportunities where travel brands can stand out from the competition. We found that new preferences and deal breakers are changing the way people book travel—from the messages consumers expect to receive to a new emphasis on health and safety that’s even more of a priority than price.

More than ever, it’s crucial that travel companies rethink their customer engagement strategies to bounce back in 2021. Download the new Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies report to learn how brands can make the most of the next normal and discover the strategies leading companies like Getaway and tiket.com use to boost engagement and increase bookings, retention and revenue during unpredictable times.

Download this exclusive Braze report to uncover:

  • What lies ahead for the travel industry: 3 clear trends for 2021 
  • The state of the industry, region by region—from APAC to EMEA to NA  
  • Key engagement tips to increase bookings, reservations and purchases  
  • Essential actions for travel brands looking to ensure they deliver the right messages 
  • And more! 
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Xcellent Insights is a futuristic market intelligence firm, headquartered in New York, US that focuses on providing strategic market insights. We offer a plethora of data-centric research reports and consulting services to help customers expand and explore their business strategies, obtain clarity about current business trends and future development, and attain substantial growth. Our portfolio of services includes syndicated and custom research reports driven by end-to-end market research and market intelligence studies.

What We Do

We strive to offer the best market research and consulting services to our customers that will benefit them in making informed business decisions. We provide an extensive list of market research titles falling under various industry categories such as consumer goods, food, and beverages, automotive, healthcare, and chemicals, covering latest and trending market insights. Through our services, we aim to connect an organization’s goal with lucrative outcomes globally.

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