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Evolving with B2B Customer Experience

Today’s customer will go elsewhere if you can’t provide high-value, physical and digital customer experiences (CX). When researching B2B purchases, they are gauging the experience against the best sites they have engaged with whether B2B or B2C.

Today’s B2B company struggles to control the buying experience, with complex buying networks in place that prevent personalization and ease of transaction.

In Europe, where 67% of B2B purchases are influenced by digital, the customer experience provided by manufacturers and distributors through online commerce needs work.

In this webinar, experts from Magento & Vaimo look at:

  • The 5 challenges to providing a great B2BCX
  • How you can personalise to align with customer’s aspirations
  • Consistency: the result of careful data management across sales channels
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Xcellent Insights is a futuristic market intelligence firm, headquartered in New York, US that focuses on providing strategic market insights. We offer a plethora of data-centric research reports and consulting services to help customers expand and explore their business strategies, obtain clarity about current business trends and future development, and attain substantial growth. Our portfolio of services includes syndicated and custom research reports driven by end-to-end market research and market intelligence studies.

What We Do

We strive to offer the best market research and consulting services to our customers that will benefit them in making informed business decisions. We provide an extensive list of market research titles falling under various industry categories such as consumer goods, food, and beverages, automotive, healthcare, and chemicals, covering latest and trending market insights. Through our services, we aim to connect an organization’s goal with lucrative outcomes globally.

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      Subscribe for more insights



      By completing and submitting this form, you understand and agree to WisdomInterface processing your acquired contact information as described in our privacy policy.

      No spam, we promise. You can update your email preference or unsubscribe at any time and we'll never share your details without your permission.