Human resource (HR) teams juggle a long list of recurring tasks, each requiring constant effort to keep everything on track.

They often spend too much time on administrative tasks and not enough on strategic initiatives. HR teams also face a long list of challenges — from overcoming talent shortages to maintaining employee engagement and retention. But according to Gartner research, their number one challenge is helping transform work with AI.

Most HR leaders want to help their teams integrate AI into daily workflows. And most leaders are working to reshape HR processes with AI, from talent acquisition and employee training to internal communications and more. Gartner reports that 61% of HR leaders are actively planning or already deploying generative AI.

Organizations that are slow to embrace AI risk falling behind. For many, the question is how and where to get started. What’s the best approach to integrating AI into HR operations in a purposeful way?