WisdomInterface

Digitale Trends 2023.

Einzelhandel im Fokus.

Die Digitalisierung hat sich verfestigt. Jetzt steht der Einzelhandel vor der Evolution von Multi-Channel- über Omni-Channel- zum Unified Commerce, damit Datenflüsse durch integrierte Systeme in Echtzeit möglich sind, um nahtlose Kommunikation und höchste Personalisierung umzusetzen. Allerdings bestätigen 71 % der Befragten aus dem Einzelhandel, dass das Zusammenspiel zwischen Offline- und Online-Erlebnissen die Nachverfolgung der Customer Journey erschwert. Hier besteht ganz klar Handlungsbedarf, denn fast drei Viertel der Einzelhändler wissen genau, dass Kundinnen und Kunden „Wow“-Erlebnisse erwarten, aber weniger als ein Fünftel kann diese nach eigener Aussage auch bereitstellen.

Laden Sie diesen Bericht herunter, um zu erfahren, wie Customer Journeys nicht nur stabiler, sondern auch dynamischer werden.

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Who We Are

Xcellent Insights is a futuristic market intelligence firm, headquartered in New York, US that focuses on providing strategic market insights. We offer a plethora of data-centric research reports and consulting services to help customers expand and explore their business strategies, obtain clarity about current business trends and future development, and attain substantial growth. Our portfolio of services includes syndicated and custom research reports driven by end-to-end market research and market intelligence studies.

What We Do

We strive to offer the best market research and consulting services to our customers that will benefit them in making informed business decisions. We provide an extensive list of market research titles falling under various industry categories such as consumer goods, food, and beverages, automotive, healthcare, and chemicals, covering latest and trending market insights. Through our services, we aim to connect an organization’s goal with lucrative outcomes globally.

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