AI on Trial: Debunking 5 False Claims About Contact Center AI

How to get the facts and make the case for AI at your organization.
Glia Virtual Assistants (GVAs) are pre-built chatbots, not a bot-building toolkit. GVAs are pre-trained on millions of banking conversations to understand 900+ common banking scenarios, so FIs can unlock value nearly immediately after deployment. Because GVAs understand 92% of customer inquiries and contain up to 65% of interactions, they let agents focus on more complex issues.
Download this whitepaper to learn how Glia Cortex AI can transform your FI’s customer interactions, making them warmer, more satisfying, and human-centered.