Customer convenience should be the top priority for any business in this increasingly competitive market. If your customers have a good experience, then they are more likely to shop with you again, spend more, and stay loyal.

One method of increasing customer satisfaction is by providing flexibility and convenience through BOPIS – Buy Online, Pick-up in Store. While it improves customer satisfaction, retailers can use BOPIS to boost in-store traffic, reduce costs, and optimize inventory management.

Download and read this report to learn how to increase customer satisfaction and reduce costs by enabling customers to ‘BOPIS’.