The widespread shift to hybrid and remote models is here to stay. With this adoption of anywhere work, the focus has moved to how IT leaders provide remote employees with timely support for their spread-out, diverse devices and systems.

In this research paper, Computing Research provides valuable insights into:

• How IT leaders are dealing with delivering support in hybrid and remote working models
• What role IT leaders expect remote connectivity to play in their organizations going forward
• How many companies are interested in or have already implemented a remote connectivity platform post-pandemic
• What benefits and challenges businesses experience with remote connectivity platforms