How AI built for CX controls costs and keeps customers happy
There is a lot to be excited about in the world of AI, with new tools and technology changing the way companies can conduct business. At the same time, economic uncertainty is resulting in smaller budgets, reduced headcount, and the desire to save money while trying to scale.
When companies use the right AI strategically to improve customer experience, it’s a powerful tool for controlling costs and maintaining a customer connection.
Read on to learn how to deploy AI tools to better serve your customers and boost your support team while keeping your budget under control.