HealthBridge Financial Nets ‘Off the Charts’ Time to Business Value With Boomi Flow and Boomi Integration
A healthcare/fintech innovator uses Boomi Flow to build self-service engagement portals that deliver efficiency and partner satisfaction while scaling its business on Boomi and Amazon Web Services (AWS)
Building on its integration successes, HealthBridge turned to the Boomi Flow workflow automation service as the foundation for four engagement portals accessible to healthcare providers, employers, medical admittance personnel, and insurance agents.
With Flow-powered portals, HealthBridge aims to reduce non-member call center volume by 50 percent or more, potentially avoiding hundreds of thousands of dollars in call center costs as membership grows. Plus, self-service improves partner satisfaction with on-demand data, trend reporting, employer bill pay, training videos, and FAQs.