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WisdomInterface

5 Skills Every OTC GPO Needs in the Age of AI

October 29, 2021
1 min read

Secret to adidas, Cargill, Huntsman, McCormick and Danone’s A/R Success

An insightful summary of how these GPOs made their Order To Cash future-ready while reducing costs, improving metrics and keeping their customers happy!

While the adoption of Global Process Owner is constantly on the rise, there is still a lot of mist around defining the core responsibilities of an Order- to-Cash (OTC) GPO.

According to the text analysis of 100+ job descriptions for OTC GPOs, here are some common expectations:

  • Establish and communicate a clear vision
  • Drive global deployment and adoption of the process, with regional and local requirements customization
  • Develop and translate strategy into operational goals, objectives, and process roadmaps
  • Identify necessary resources (people and capital) to support the implementation of these strategies
  • Assess opportunities for continuous process improvement and expansion
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