Para las empresas de telecomunicaciones que deben competir creando excepcionales experiencias para el cliente, Quadient proporciona soluciones omnicanal que ofrecen interacciones con los clientes que son valiosas y cumplen con la normatividad.
Hoy la Experiencia del Cliente (CX) es el nuevo campo de batalla para el negocio. Naturalmente, sus clientes esperan que esté a la vanguardia de la tecnología de las comunicaciones. Pero ¿qué tanto es capaz de satisfacer las exigencias de CX?
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