Paperwork has never been part of the mission. Today, there’s a better way to do business
In the wake of the COVID-19 pandemic, your agency’s mission is more important to the American people than ever. And yet, every year, Department of Defense (DoD) agencies spend at least $540 million on paper-intensive, manual processes that have nothing to do with their mission.1 Time and money that could be spent on high-value work is instead wasted on paperwork that frustrates both servicemembers and DoD staff and creates unnecessary risk.
COVID-19 taught us that the old way of doing business in person (or by phone, fax or mail) is over. Almost overnight, hundreds of thousands of servicemembers and staff found themselves working remotely like everyone else, with their departments scrambling to adjust.