Dialog is a semiconductor company that develops highly integrated products for consumer electronics. Its technologies contribute to extending battery life in portable devices and providing efficient connectivity in IoT applications. Since it aims to enable its customers to differentiate and move fast to market, the agility of its own business is critical.
Dialog’s business is founded on its design engineers who are located in approximately 40 global locations. The company’s engineers work collaboratively on chip designs across different locations, using the remote access solution Exceed onDemand, which is reliant on good network performance to function well.
Dialog was using more than 60 different vendors around the world to connect its employees, but as the company grew, this presented it with a range of challenges, particularly around ensuring consistent quality of service.