Digital transformation is no longer optional, it’s necessary in a world defined by the speed and convenience of digital on-demand services, incumbent banks that rely on manual, paper-based processes are losing business to digital challengers at an alarming rate.
While most banks can handle routine customer interactions online, many are still struggling to digitally transform the way business-critical agreements are prepared, signed, acted on and managed.
This eBook discusses:
- Consumers demand for digital experiences
- Five principles for designing a modern system of agreement
- How to deliver personalised and digital solutions to customers