Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying Adobe Sign. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Adobe Sign on their organisations.
To better understand the benefits, costs and risks associated with this investment, Forrester interviewed several customers with years of experience using Adobe Sign. Adobe Sign, part of Adobe Document Cloud, provides e-signature capabilities that allow organisations to digitally send, sign, track and manage documents that require a signature.
Additionally, Adobe Sign can be used for internal or web forms to gather critical information. Users can easily fill out and return forms on any device or browser. Forrester examined the use of Adobe Sign in various lines of business as well as its use to digitise companies’ enrolment processes, expediting customer and employee onboarding.