Companies that leverage data-driven decision-making are 23 times more likely to acquire customers, six times as likely to retain them, and 19 times as likely to be profitable (McKinsey & Company). This statistic underscores the transformative power of KPIs in turning data into a competitive advantage.

As a facilities leader, your role extends beyond traditional operations to encompass broader strategic responsibilities. The spaces you manage are more than physical locations; they are critical assets that drive your organization’s business goals, brand image, and operational effectiveness.

KPIs can transform your facilities management approach. KPIs bridge the gap between data and strategic decision-making, offering clarity amidst the chaos.

This eBook aims to provide a guide to the top KPIs that facilities leaders in financial services can use to measure and enhance their facilities performance. By understanding and implementing these KPIs, you can:

• Align your facilities management practices with your organization’s strategic goals.
• Optimize the utilization and expenses of diverse real estate assets, from Grade A city based corporate headquarters and client spaces to national back-office operations to high street branches.
• Create environments that attract and retain top talent.
• Adapt to the evolving hybrid work model.
• Enhance the overall experience for employees and clients.

Download the eBook today!