Learn how to make service shine with trusted AI. Read this Valoir report to learn how Service Cloud Einstein is reshaping service. See how your support can benefit from Service Cloud Einstein. Put AI and automation to...
Gartner® named Salesforce a Leader — eight years running.
Gartner® named Salesforce a Leader — eight years running. Find your best-fit ecommerce platform with this report. The 2023 Gartner® Magic Quadrant™ for Digital Commerce is here. See why we were recognized for our...
The Data Culture Playbook
The Data Culture Playbook Put data at the center of every decision. With the emergence of AI, excitement around data has never been higher. But how can your company leverage data to generate insights and make fast...
State of Data and Analytics
State of Data and Analytics The need for trusted data is not new, given longstanding calls for real-time personalization and increased business efficiencies. Generative AI is intensifying these demands, and analytics...
Deliver empathetic service at scale.
Deliver empathetic service at scale. See how AI can help your business improve service and customer satisfaction. Automation and AI help your company deliver personal, empathetic support at scale. Read this IDC...
CIO guide to enabling business automation
CIO guide to enabling business automation A checklist for taking a platform approach to automation From increasing system security to delivering better customer experiences, automation enables teams to be faster, more...
3rd Edition State of IT Report
3rd Edition State of IT Report For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover: Shifting priorities and success metrics in the midst of changing...
API Strategy Essentials
API Strategy Essentials MuleSoft’s API Strategy Blueprint Companies face many challenges in the ever-evolving digital landscape. Innovations arise, and customer demands shift — making delivering an excellent...
Consumer Goods Industry Insights Report.
Consumer Goods Industry Insights Report. We surveyed 1,500 global decision makers to surface the trends and challenges shaping the consumer goods industry. Looking for the complete Consumer Goods Industry Insights...
Learn 8 methods for real-time engagement.
Learn 8 methods for real-time engagement. Discover the power of Data Cloud for Marketing. In this guide, discover eight use cases of how a customer data platform can tackle common challenges faced by marketing...
The Forrester Consulting Total Economic Impact™ Study, January 2023
The Forrester Consulting Total Economic Impact™ Study, January 2023 Marketing Cloud delivered 299% ROI. Read the Total Economic Impact™ study, a commissioned study conducted by Forrester Consulting on behalf of...
MuleSoft named a Leader by Gartner for the 9th year
MuleSoft named a Leader by Gartner for the 9th year Gartner® Magic Quadrant™ for Integration Platform as a Service (iPaaS) Download the complimentary copy of the Gartner® Magic Quadrant™ for iPaaS. See why MuleSoft was...
Starter Guide for Banking
Starter Guide for Banking A new era for digital in banking. At a time when digital transformation in the banking sector is accelerating and organisations are being pressured to do more with less to stay ahead of the...
Boost Revenue and Profitable Growth with Trade Promotion Management
Boost Revenue and Profitable Growth with Trade Promotion Management Consumer goods businesses spend hundreds of millions of dollars on promotions every year. Yet despite huge budgets, 72% of these promotions won’t break...
Personalise customer experiences at scale with CRM + AI + Data + Trust.
Personalise customer experiences at scale with CRM + AI + Data + Trust. True 1-to-1 personalisation is finally possible. Marketing personalisation, powered by AI, is inspiring customer relationships. In this e-book...
How can you unleash growth now with the #1 AI CRM for Sales?
How can you unleash growth now with the #1 AI CRM for Sales? Watch these demos to see how you can make your sales processes more efficient and close more deals today. Check out our demos to learn how to: Sell faster...
Create connected experiences with MuleSoft + AI
Create connected experiences with MuleSoft + AI Powering Productivity: Automation and AI Customer experiences and expectations are more important than ever, and AI allows organizations to innovate faster— empowering...