Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world...
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The CISO Guide to Cloud Communications Security
Information protection, data privacy, compliance management, and more. With UCaaS platforms accelerating innovation and sharing in productivity resources like chat, voice, and video collaboration, it’s crucial for...
Checklist: How good is your communications system?
Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy...
10 ways voice will disrupt the workplace in the next 5 years
The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from physical offices to digital workplaces overnight. They reinvented work cultures, implemented new tools, and saw their...
CIO Guide: 4 steps to a risk-free cloud migration
Cloud technologies, and cloud telephony specifically, have matured greatly—richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in transition, with...
Hybrid Work: Why it’s time to move your on-premises PBX to the cloud
It’s clear that the future workforce will be hybrid, with some workers in the office, some working remotely, and some a combination of the two. And with these rapidly changing needs, businesses realized just how vital...
7 benefits of switching from on-premises PBX to the cloud
7 reasons to switch your on-premises PBX to the cloud. Businesses going remote or hybrid require more than what an on-premises PBX can provide.
Composable Communications Is The Cloud’s Next Big Thing
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world...
What your business needs for a hybrid and remote-first workplace
Workers all over the world proved that large-scale remote work doesn’t hinder productivity or innovation. In fact, WFH during the pandemic proved so successful that most workers want flexible work arrangements on a...
The key to building a customer centric team
80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make...